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    • The palace luxury resort: service as a strategic differentiator 

      Saha, Suman Prosad; Momotaz, Shamsun Nahar; Jyote, Abul Khair; Jamal, Zakia Binte; Islam, Mohammed Sohel; Azim, Fauzul (IUB, 2019)
      This case study explores The Palace Luxury Resort in Bangladesh as a strategic example of relationship marketing in the luxury tourism industry. Amid growing domestic tourism demand, the resort differentiates itself through ...

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